Service

After-sales service: IN-PREM LLC is an authorized SENSUS service center in Ukraine.

Thanks to the high professionalism of our service engineers, many years of experience and the availability of special equipment, the service department of our company guarantees the performance of work with high quality and in the shortest possible time. The main list of service work includes meter cleaning, calibration, verification, repair, as well as diagnostics, repair and adjustment of equipment for remote data transmission systems.

The service department of LLC "IN-PREM" performs both warranty and post-warranty service. We give a 12-month warranty on the work carried out by us and the replaced parts. In addition to the fact that LLC "IN-PREM" provides maintenance, repair and verification, our service engineers also analyze the causes of failure of meters and equipment, give recommendations on how to prevent them. Who do we provide our services to? Service maintenance, verification and repair are ordered from us by utility companies, manufacturing organizations, commercial firms, and individuals. We cooperate with clients on an ongoing basis and in a one-time format.

If you have a service case:

Contact the service center at:

02121, KYIV, st. KHARKOV HIGHWAY, 201-203 (arrival from TASHKENT STREET)

Phone: (044) 251-48-97, (044) 251-48-96, (044) 251-37-37.

Opening hours: Mon-Fri: 8-00 to 17-00 Sat-Sun: day off.

You can send devices by carriers:

  • Parcels (weight up to 30 kg) - Nova Poshta, Kyiv, department No. 350 (Kharkovskoye shosse st., 190), IN-PREM LLC, m. 050-307-00-72
  • Parcels (weight over 30 kg) - Nova Poshta, Kyiv, department No. 141 (Kolektornaya st., 3A), IN-PREM LLC, m. 050-307-00-72

A letter describing the malfunction must be enclosed inside the parcel and your contact detail

After sending, be sure to tell us the declaration number by calling:

(044) 251-48-97

(044) 251-48-96

(044) 251-37-37

Service
Documentation Letter_Service